Systems & Information Technology
The heart of our system has been developed over our history to offer a bespoke solution. It brings us enormous flexibility and controls everything from ordering through to invoicing and reporting.
Our in-house programming capabilities allow for excellent flexibility to integrate with external systems. Importantly, this allows us to be very nimble meaning we can offer quick response times unlike many organizations using ‘off the shelf’ systems.
We offer a wide range of choices for receiving orders electronically. The main systems we use are, Saffron, Fourth Trade Simple, itrade, insight, Tradex, Procure Wizard, Coupa, Caternet and EPSYS. We also use bespoke systems with differing file transfer methods such AS2, FTP, xml, xls docs etc.
For customers who prefer to work outside of these software providers we have developed a system that can automatically process emailed orders.
All these features are also reflected in our ability to process invoices; with similar systems used. Product catalogues are electronically managed and again can be integrated to exchange with our customers for ease of price file maintenance.
The catalogue system can automatically handle the presence of restricted goods items. This gives our customers the flexibility to utilize the best supply source knowing only authorized products will be supplied by West Country Milk.
We also manage fully integrated solutions with customer P2P systems. This means orders are matched to invoices, cleared and matched for payment automatically.
Beyond full electronic invoices we have the facility to bulk email invoices in a pdf format to either head office or site level. Obviously this reduces cost and paper usage across all businesses.